Cancellation & Return Policy
We’re committed to making your travel purchases smooth and worry-free!
1. Cancellations
Orders can be canceled within 12 hours if not dispatched.
To cancel, email us at join@thewandercircle.com with your order number.
2. Returns
You may return a product if:
It’s damaged during transit
You received the wrong item
Returns must be requested within 1 days of delivery.
3. Non-Returnable Items
Used or worn bags
Opened or used travel journals
Customized or sale items
4. How to Return
Email your order number and issue details to join@thewandercircle.com
Include product photos showing the issue
We’ll guide you through the return/exchange process.
5. Refunds
Once your return is approved and received, refunds will be processed within 5–7 business days via the original payment method.
6. Exchanges
Subject to availability, we offer exchanges for defective or wrong-size products with an extra cost of delivery only.